5

Very impressed with the friendliness and knowledge at Dealer Alternative Auto Care.

5

I’m a loyal customer and have always been treated fair and honest.

5

Laura said they always do a good job and they do it fast.

5

I'm not from around here and the mechanic I was originally going to tow my car to was very busy and suggested Dealer Alternative Auto Care for a faster turn around. DAAC had my car up and running in no time! And they could've charged me all kinds of things, or try to sell me on things I didn't need and I would not have been the wiser. I thought it was a far more complicated issue. They were honest and fast and good ole Texas friendly. I can't recommend them enough! I only wish they were closer to where I live so they could be my go to mechanic from now on ;) Thanks again y'all!

5

I'm not from around here and the mechanic I was originally going to tow my car to was very busy and suggested Dealer Alternative Auto Care for a faster turn around. DAAC had my car up and running in no time! They could've charged me all kinds of things, or try to sell me on things I didn't need and I would not have been the wiser. I thought it was a far more complicated issue. They were honest and fast and good ole Texas friendly. I can't recommend them enough! I only wish they were closer to where I live so they could be my go to mechanic from now on ;) Thanks again y'all!

5

Very good experience. Had me in and out the same day. Honest. The young lady at the counter was very sweet and personable.

5

i was very pleased with all of your people,from the first phone call to the woman who wrote up my ticket to the woman who called to make sure i wanted was needed to be done the the work that was actually done. you will receive all the work that will be done on all my vehicles in the future.

2

Tim said he doesn't see the same level of customer service as he used to and he said the prices are higher than they used to be.

We are sorry to hear that you were dissatified with the level of service you recieved at our shop. I'm curious what we could have done better to service your vehicle? Our prices may be higher now than they were on the invoice you showed us from 2009, but I'm sure you will find that we are in-line with our competition. You approved the work we performed on your truck at the rate we estimated. The bill was the same as the estimate. We gave you a military discount on the repair you had performed. I'm not sure what we did to deserve this review. Please contact us as soon as you can, so that we can try and rectify this issue.



Jay Mainord, Owner-Operator
Dealer Alternative Auto Care
Jay Mainord, Owner-Operator
Dealer Alternative Auto Care

- Dealer Alternative Auto Care
5

The repairs I had completed today were done well and at a very reasonable price. Staff is friendly and professional and the shop is clean and well run. Definitely will recommend them.

5

Inspection was quick and easy. The people there are very nice. First time there. Would go back when my truck needs any work. My son has all his car work done there and they have always treated him very fair. He has never had any problems with any of the repairs that have been performed there.