Tim said he doesn't see the same level of customer service as he used to and he said the prices are higher than they used to be.
We are sorry to hear that you were dissatified with the level of service you recieved at our shop. I'm curious what we could have done better to service your vehicle? Our prices may be higher now than they were on the invoice you showed us from 2009, but I'm sure you will find that we are in-line with our competition. You approved the work we performed on your truck at the rate we estimated. The bill was the same as the estimate. We gave you a military discount on the repair you had performed. I'm not sure what we did to deserve this review. Please contact us as soon as you can, so that we can try and rectify this issue.
Jay Mainord, Owner-Operator
Dealer Alternative Auto Care
Jay Mainord, Owner-Operator
Dealer Alternative Auto Care
- Dealer Alternative Auto Care