5

Fast service, great communication, an excellent customer experience overall.

5

Great service. Replaced multiple part including the radiator and servicing the a/c. I dropped it off at 8:00 and picked it up at 5. Friend service and supports veterans. Kept me updated on the progress. I highly recommend them.

It was an unpleasant situation that was luckily easily repaired. Thank you for allowing us to repair your Ford F350 Super Duty. We look forward to seeing you again.

- Dealer Alternative Auto Care
5

Ill just keep leaving great reviews for this place as long as they let me! Never, ever have I had such great service as with DA. Im an older female with zero knowledge about car mechanics and I alwways dread trying to find a place that feels like Im being treated fairly. DA was recommended to me by a neighbor and Ill never go anywhere else. Jay and his team are highly professional, honest, helpful. They are always happy to explain everything, offer solutions, offer other solutions. They tell you ahead of time what your options are and the cost of everything. Very clean and beautiful shop! Just a real jewel here in SMTX. I truly cannot recommend them more!

5

Dealer Alternative was very honest, kind and affordable! Christina was very well spoken and helpful, letting us know what was happening every step of the way! They are honest and let you know exactly what they’re doing to your car and responsive to what YOU want fixed, not what they think should be fixed.

Thanks so much for taking the time to leave us a review. I am glad it worked out so well.

- Dealer Alternative Auto Care
5

Dan and Christina were very helpful. Special kudos to It’s Dan for texting me frequent updates with pricing and completion of the project! I would highly recommend them to anyone who needs repairs on their vehicle!

5

The first thing I noticed was how clean and uncluttered the parking lot was. Then when I looked into the work area it too was clean and mostly uncluttered except for parts that were removed, or being readied to install. First impressions are important. For me If someone keeps their house clean, its a reflection of their character. I wasn't disappointed when I went into the office and met Christina and Jay. They were easy to talk to and answered all my questions without trying to hurry me. The repairs on my old car were completed in an appropriate amount of time, and afterwards Jason, the tech, showed me the defective parts, and explained to me what he had done. The cost was a little more than I had anticipated but if you receive high quality work, with good customer service and a good turn around time, its worth it. To be honest, I didn't compare with prices elsewhere, and I wouldn't have authorized the repairs if I didn't think it was a fair price. I highly recommend this business if your car needs tending to. I will be back. Besides, their dog Sage, greeted me when I first walked in, and must have thought I was ok, so we're good.

5

Over the past five years, my 2003 F150 needed a few repairs, which Dealer Alternative took care of. Repairs were always a fair price and timely completed . Recently, our truck needed a head gasket replaced, which required the removal of the engine, an expensive repair. Jay gave me several options to address the issue, from not doing anything and simply monitoring the coolant, to replacing the head gaskets. After discussing the age of the engine and potential for other costly repairs, I elected to get a complete rebuild. Not he cheapest option, but we like our truck and It's a heck of lot cheaper than a new or used pickup. The first long block did not meet the mechanic's standards, they rejected it and requested a new one. Although it delayed completion, I was more concerned with a quality repair and more than willing to wait. I also appreciated Jay's communication. I received frequent texts regarding the progress of deliveries and repair work. I am very pleased with our new engine and highly recommended Dealer Alternative.

5

Thank you Mike. It’s always a pleasure to work with you on your vehicles. I hope this engine last at least as long as the original one did.

- Dealer Alternative Auto Care
5

Thank you Leslie. We appreciate the review.

- Dealer Alternative Auto Care
5

Awesome! Great Folks!