This was my first interaction with Dealer Alternative Auto Care and I was awed by my experience. Mary was my first contact, she was very patient in understanding the problem that I was having with the lights dimming on the dashboard , she explained the diagnostic procedure and scheduled an appointment that was suitable for me and informed me that as soon as they looked at it she would call me, I had also requested a courtesy ride back home . I dropped off the car and was taken home by a pleasant young man . Later in the day, Mary called me to inform me that the Alternator and the Battery were good and the car is fine . My hats off to the management for operating an honest business.