5

Every time we have used Dealer Alternative they have been quick, the work was done right, and the price was reasonable

5

Mary at the front desk is the nicest person. She was honest in setting expectations, and I got my car back at the time promised. The mechanics fixed the fault and it drives like the fault never happened.

5

I found the shop I will be dealing with! We use Conley Automotive in Wimberley for oil changes, inspections and small repairs. They are always awesome. When I had a repair they were not equipped to handle, they recommended Dealer Alternative Automotive in San Marcos. From the first conversation on the phone to the time I picked up my repaired vehicle, the experience was great! I had already lined up borrowing a vehicle from a family member because I always expect that shops will say “We’ll try to look at it today and hopefully order the parts by tomorrow and then try to have it finished before the weekend but maybe Monday or middle of next week at the latest.” You know the routine. Well, there was more certainty with Dealer Alternative. It was a pleasant conversation, no excuses, no attitude. Just “We will diagnose it today, put together a plan to fix it and a quote and call you immediately.” I dropped it off at 9am. Got a call at 10:30am explaining what it was with a plan and they looked up part availability while I was on the phone with them. She said that they would get the part, get started and should be done same day. I got a call at noon that it was ready. This just doesn’t happen in my experience with auto shops! The whole experience was great!!! Also, I will say, I had a great feeling when I walked in and the parking lot, building and interior of the shop were all clean and organized! Thanks, Dealer Alternative!

5

Honest and dependable they let you know upfront what you’re looking at, And they get it done in a reasonable amount of time and they stand behind their work highly recommended

5

Every time I come to Dealer Alternative Auto Care, everything is excellent. customer service is TOP SHELF! their attention to detail, and communication about the problem I was having with my vehicle is always open, friendly and I felt MOST comfortable there. I recommend them to anyone, for any trouble you are having with your vehicle.

5

Very friendly, responsive and quick.

5

Albert said they were wonderful, they kept them updated on all the repairs the entire process, They definitely took care of getting everything done in a timely manner. They went beyond the call of duty when it came to the repairs for this vehicle. Albert added they are awesome.

5

I highly recommend dealer Alternative! They got my car in and out quickly all the while finding the issue at hand.

5

I had both my car inspected within an hour I was very pleased with the service

5

Quality of work, rates and courtesy