I am new to the area and needed a mechanic to fix a stuck window on my Jeep Patriot. After researching reviews of several shops, I decided to try Dealer Alternative. The staff was very professional and the shop was nicely organized. Mary, the service writer, was very knowledgeable and kept me updated on the estimate and status of my repair. To my surprise my vehicle was ready earlier than expected and they took the time to show me what happened to my window. I highly recommend Dealer Alternative Auto Care for the maintenance of your vehicle.