5

Fast, friendly service. Will use them again

Thank you Dr. Holland!

- Dealer Alternative Auto Care
5

They are very friendly. They are honest and reasonably priced

Thanks Julie - you're a 5-star customer!

- Dealer Alternative Auto Care
4

The staff were so nice and understanding with my need to have my truck repaired so fast! I love how they treated me as a costumer they are honest and they were less expensive than other places I had quotes done! I recommend this company , thank you Dealers Alternative Auto Repair for your service

5

Christina and the crew were so awesome (I don't know everyone's name, or I'd give them a shout out by name as well) I told Christina everything I thought was wrong with my car (and I know nothing about cars), instead of taking advantage of my ignorance and "fixing" everything I thought needed to be fixed (like other mechanics have done in the past), she had the crew do diagnostics and only repair what was needed. I had worked up a several thousand dollar bill in my head and walked out paying far less. Communication was top notch as well as speed and quality of repair. I will be bringing my car here any time I need something fixed. For the BMW owners out there, yes Dealer Alternative does repair BMW's and they have staff that are knowledgeable in the brand. (I was skeptical at first, taking mine anywhere other than the dealership, but so glad I did)

5

I needed to have my car inspected so I could renew my registration. Most shops were closed that I called. I had used Dealer Automotive a long time ago & thought why not? They got me in immediately, had a nice clean set up out front so I was not in a germy waiting room. They inspected my car & I was in & out of there in less than 10 minutes. The place is splotless. The two ladies that received me where super nice. I would go back there again!

2

The ladies behind the desk was outstanding, the car was repair quickly. The part was over priced. Could got the same starter for my car $100 cheaper and other brands for 150 plus cheaper. What really upset me is that they take their customers to a cleaning by changing them all a HazMat change of $12.28. Where is the HazMat in replacing a starter for a car? What is the hazardous materials (HazMat) in replacing a starter for a car? Then another $7.50 for shop supplies. When I ask, could not get a good answer to what the shop supplies were. One answer was gloves. So every customer get taken for the $12.28 plus the $7.50 in addition to the cost of the parts. In short still looking for a good shop like Luke Wester Automotive was before he sold out.

Super sorry you were displeased with our pricing. We provide all of our customers an estimate for repair prior to doing any work. If you are unhappy with our estimate you can take it elsewhere if you desire. That is always your option. No hard feelings. Shop Supplies and Hazardous Material Disposal fees are charged as a percentage of all tickets as a means to recoup expenses incurred for all sorts of things. It's an industry standard. A starter does indeed need to be disposed of. Thanks so much for your review. We wish you the best of luck in your search for another repair shop that will work on your 1987 Porsche 944 Turbo.

- Dealer Alternative Auto Care
5

5

I've had nothing but great experiences with this place so far. The prices are fair, but what really made the experience great was the customer service. The vehicles I brought to them were in and out within a couple of days! I spoke with an associate named Mary for awhile concerning my vehicle and she was always very happy and professional! She made the experience easier and much more enjoyable. They are also partnered with a towing service in the area and if you are having your vehicle towed to Dealer Alternative Auto Care they offer an amazing price! Also, I thoroughly appreciated the concierge service offered for free. When my vehicle was ready for pick up, they called and offered a free ride to the business. Vehicle issues can be a very stressful thing to deal with, but if you want a friendly, well priced, and stress free experience, I highly recommend Dealer Alternative Auto Care!

5

Good prices, great, fast service, and friendly staff. What more can you ask for!

5

Great locally-owned place. My boyfriend and I have brought 3 soon to be 4 of our vehicles here for service. This is the only place my boyfriend will let touch his Genesis. The prices are fair, techs honest and the work is quick. I’ve never had an issue with them trying to upsell me on things I don’t need, which is rare as a female. Plus they have dobermans. Who doesn’t love dobermans?