I went because my A/C was not cooling down. I explained them the situation and that I was told that I may have a leak. Left it for 2 hours for them to do “testings” and called me back saying that it was ONLY the Freon Gas that was emty. I told them that if they are sure that there is nothing else. They said everything is ok and Changed me about $130 for ONLY putting Freon gas to my car. A month later my A/C has stopped cooling down AGAIN. Decided to take it to the Dealership and they diagnosed a Leak on the principal pipes. Conclusion, I paid more than 100 dollars for them to do a quick fix because they did not addressed the REAL problem. If the Freon normal cost is ~50 dollars, then I got changed almost 100 for just putting an indicator in the pipe that says “low on gas” I will not be going back.
I read your repair order. It states that there was only .1 lb of freon in the system when hooked to the machine and that your air conditioning system held a vacuum. We charged the system with freon and Pag oil w/ florescent dye and told you if the freon escaped again we would be able to see the dye. Unfortunately, that is the best we can do without just throwing a bunch of unnecessary parts at your vehicle. If you would have returned here to have it checked for the leak dye, we would have only charged you to repair the leaking part. I'm sorry that you feel that you were treated unfairly, but happy that your vehicle is repaired to your satisfaction. Thank you for your review.
- Dealer Alternative Auto Care